Frequently Asked Questions - Shopping Online - Textil Siles
In this section we will try to answer the most frequently asked questions when placing an order and everything related to the use of the online store. If you can't find a solution, need more information or want to contact us, go to the Contact section.
It is not necessary to create an account. There is the option to place an order as a guest. The advantages of creating an account are to accumulate loyalty points for the purchases you make, order history, when placing an order you do not need to refill your data …
We accept the following payment methods:
- Transfer / Deposit in bank account
- Credit / Debit Card through Redsys POS
- Payment through Paypal - Payment through iupay
- Cash on delivery (A commission of 5% will be added, with a minimum of € 3.00)
- Payment in our physical store and collection of the order by the customer.
Depending on the quantity of product or the type of fabric, the order will go inside a self-closing bag or rolled up in a cardboard tube and wrapped in paper and plastic. We are very concerned about the environment, that is why the plastic wrappers of the packages are usually reused. Anyway, if you have any preference you can leave us a comment in the comments field on the order screen.
If the order has not yet left our shop, more products can be added to the order. To do this do not hesitate to contact us by phone at 933708082 and we will look for the most convenient solution in each case. The difference in the amount may be charged against cash on delivery, so the commissions for that service, detailed in our contracting conditions, may apply.
There is no minimum in the order amount. There is only a minimum cut of 20cm in most fabrics.